How to write hospital policy to prevent legal issues
From: Garrett W.
Category: techniques essay
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Malpractice lawsuits against physicians and other health care providers are no longer solely based on error in medical treatments. They also expect to be treated with true concern, kindness and respect. Respect and empathy go a long way in helping patients be forthcoming about their overall health, specific ailments and how they feel about treatments that may be necessary. Open and honest communication, rooted in kindness and respect, is vital to fostering positive patient-caregiver relationships. It also helps you get to know your patients better, and helps their family members gain a good understanding of care and procedures. It all adds up to earning the trust of your patients.
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How to Write Nursing Policies & Procedures
7 Practices to Prevent Unethical Behavior (Opinion)
In recent weeks, I have had several conversations with school personnel directors about the importance of building ethical cultures and practices. Leaders in all industries face issues concerning unethical behavior and can learn from each other about how best to tackle these situations. Here are seven practices to help prevent unethical actions in any organization:. These policies should be articulated in the employee handbook and protections should be put in place for those who raise ethical issues. However, having a policy is not enough. You must practice what you preach.
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Worker Safety in Hospitals
Writing effective healthcare policies and procedures for healthcare organizations is a daunting task. It requires a great deal of time, effort, and attention to detail. Through the many healthcare organizations we have advised, we have learnt that the final product must reflect the values of that organization, while outlining processes for day-to-day activities, and ultimately preventing risk.
A hospital employee did not observe minimum necessary requirements when she left a telephone message with the daughter of a patient that detailed both her medical condition and treatment plan. To resolve the issues in this case, the hospital developed and implemented several new procedures. One addressed the issue of minimum necessary information in telephone message content. Employees were trained to provide only the minimum necessary information in messages, and were given specific direction as to what information could be left in a message. Employees also were trained to review registration information for patient contact directives regarding leaving messages.
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