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# Literature review of queuing theory

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From: Ricardo W.
Category: bhagat singh
Queueing theory is the mathematical study of waiting lines, or queues. Queueing theory has its origins in research by Agner Krarup Erlang when he created models to describe the system of Copenhagen Telephone Exchange company, a Danish company. The spelling "queueing" over "queuing" is typically encountered in the academic research field. In fact, one of the flagship journals of the field is Queueing Systems. A queue, or queueing node can be thought of as nearly a black box. Jobs or "customers" arrive to the queue, possibly wait some time, take some time being processed, and then depart from the queue.

## An Introduction to Queuing Theory

Introduction: Poor patient outcomes in South African maternal health settings have been associated with inadequately performing health care providers and poor clinical leadership at the point of care. While skill deficiencies among health care providers have been largely addressed, the provision of clinical leadership has been neglected. In order to develop and implement initiatives to ensure clinical leadership among frontline health care providers, a need was identified to understand the ways in which clinical leadership is conceptualized in the literature. Design: Using the systematic quantitative literature review, papers published between and were obtained from search engines Google Scholar and EBSCOhost. Results: Using preselected inclusion criteria, citations were identified.

### Literature Review of Waiting Lines Theory and its Applications in Queuing Model

Queuing theory is the mathematical study of queuing, or waiting in lines. For example, if there are 5 cash registers in a grocery store, queues will form if more than 5 customers wish to pay for their items at the same time. A basic queuing system consists of an arrival process how customers arrive at the queue, how many customers are present in total , the queue itself, the service process for attending to those customers, and departures from the system.
We use cookies to give you the best experience possible. Words: , Paragraphs: 12, Pages: 2. Queueing theory is a mathematical theory related to the probability theory, which seek optimal solutions for managing queues or waiting lines.

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